Skip to main content

Operations · Field

This is how shift workers, shift leaders, and field operators use it during their shift. You start from the Ask home screen that opens when you launch the copilot.

Starting a shift — what to check first today​

  • Who An operator or shift leader who has just taken over a shift
  • When Right after shift start, just after handover
  • How to enter it Open the copilot. On the Ask home screen, a collapsed line reading "N items to do today" is shown — tap it to expand, and the expanded state is remembered on that device. You don't need to ask separately.
  • What you get Up to five lines of things that need your attention right now — urgent incidents, pending approvals, anomalies to review, urgent proposals, automation proposals, and execution proposals, mixed in order of urgency. Tapping a line opens that item in Proposals, and View all is the Proposals screen. Execution proposals are prioritized and prepared by the AI every day at 5 AM. If you want to see equipment status at a glance, tap the question chip "Tell me which equipment has poor health status, by priority" — it fills the input box, and sends as is.
  • Note If there's nothing to do, the "Today's to-dos" line simply doesn't appear — this is normal. Execution proposals are proposals. You must Approve and start, then leave the result with Record action completed, for future proposals to improve. → Copilot Screen Map · Proposals

Asking for current status in one sentence​

  • Who Operator · shift leader
  • When Moments when you used to switch between several screens to check
  • How to enter it In "Ask", "Summarize the current status by site", "Find temperature-related tags and organize them with their current values", "What alarms keep going off repeatedly?"
  • What you get An answer that combines real-time queries · anomaly detection · alarm analysis, chosen and run by AI — conclusion first, as a table if there are two or more items. The answer comes with evidence and how many tools were used.
  • Note Tags · equipment not in the platform cannot be answered about. Using the equipment name exactly as shown on screen gives the best results.

Taking a photo of a gauge · display to have the value read​

  • Who Rounds inspector · operator
  • When When you need to log the value of an analog gauge or a display that isn't digitally connected
  • How to enter it Attach a gauge photo with Add file (photos also attach with this button) in the Ask input box and ask "What does this pressure gauge read?"
  • What you get A reading. It reads the same photo multiple times and only gives you a number when at least 4 out of 5 attempts agree.
  • Note If the photo is blurry or has heavy glare, it will be rejected as "unreadable" — retake the photo. Photos are used only for reading and are not stored. Up to 4 images can be attached at once. → AI Chat

Asking about today's jobs and urgent customer POs before shift start​

  • Who Shift leader
  • When After taking over the shift but before assigning work
  • How to enter it On an installation with the digital thread connected, ask in "Ask": "What jobs are there today? Tell me the blocked ones and the customer POs with little slack first."
  • What you get For each process planned or currently running today: possible · at risk · blocked · unknown along with the reason it's blocked, equipment status, the slack days and risk (missed due date · at risk · slack · unknown) of the customer PO this job fulfills, the arrival status and days late of the material PO being waited on, and the revision of the drawing involved. Processes with less customer PO slack come first.
  • Note There is no dedicated screen showing today's jobs · due dates · readiness — you ask via Ask. The digital thread needs an MES connector to make this determination, and customer POs only appear in the answer if an ERP connector is providing customer orders. On installations without such connections, there is no tool to answer this question. "Unknown" does not mean "possible" or "slack" — it means the source data is missing. "Planned slack" is based on the work order's planned end date, so it does not account for parts delays — to get slack that reflects delays, ask "Compare delayed milestones with recovery plans." → Digital Thread

Leaving what to watch to automation​

  • Who Shift leader · operator
  • When When you want to be notified "if this value keeps rising"
  • How to enter it Start from the "Condition Monitoring" template under Automations › Templates, or in Create Automation's "Build by conversation" type something like "Let me know if injector 2's temperature goes above 80 degrees." Check the result with Preview run, then save and turn it on.
  • What you get The AI checks at the interval · schedule you set, and produces a result (proposal card · app notification, etc.) only when the condition is met. Runs where the condition isn't met are logged only in the execution history as "nothing to report". "Condition Monitoring" checks every 30 minutes by default, and while the condition continues, it won't notify you again the same day.
  • Note The interval cannot be set shorter than 30 minutes. The old "watch" feature is gone — this is how you now set up things to watch, via automation. The more specific the condition, the fewer false alarms. A run where the value couldn't be queried is "undetermined," which is not the same as "no anomaly." → Automations · Use Cases — Automations

Reviewing and labeling anomalies the AI flagged first​

  • Who Operator · shift leader
  • When When a dot appears on the notification bell in the sidebar
  • How to enter it Tap the notification bell, then tap that line in the notification list to open it in Proposals (also found in Proposals › To-do › Sudden Events). Review the evidence and tap Escalate to incident, or if it's a false alarm, choose Dismiss with a reason (setup/changeover in progress · equipment stopped/standby · under maintenance · sensor issue · other).
  • What you get Escalating creates an incident and AI diagnosis begins. Dismissing marks the linked anomaly as a false alarm as well, and that label feeds back into per-equipment AI accuracy and threshold tuning — the more you label, the fewer false alarms.
  • Note Don't force a dismissal when you're not sure — labeling with the wrong reason skews accuracy. → AI Findings and Accuracy