Production Management
Table of Contents
- Overview
- Screen Configuration — 5 Sub-menus
- Customer Screen (
/customer/index) - Product Screen (
/product/index) - Employee Screen (
/employee/index) - Calendar Screen (
/calendar/index) - Work Order Screen (
/order/index) - ISO Analysis Connection
- Usage Scenarios
- FAQ
- Related Screens
Overview
The Production group manages domain information required for production activities (Customer, Product, Employee, Calendar, Work Order). Operation analysis based on ISO 22400 is currently provided in the ISO Data / ISO Analysis menu under the separate ISO group.
| Sub-menu | Internal URL | Purpose |
|---|---|---|
| Customer | /customer/index | Register and manage order/supply customer information |
| Product | /product/index | Register and manage production product information |
| Employee | /employee/index | Worker registration, contact info, and affiliation |
| Calendar | /calendar/index | Register and manage shift schedules |
| Work Order | /order/index | Work order registration, start, end, and status management |
Screen Configuration — 5 Sub-menus
Each sub-screen is composed of a List (index.jsp) + Form (form.jsp) structure. Clicking the Add/Edit button in the list transitions to the form screen.
| Screen | Lines | Primary User | Summary |
|---|---|---|---|
| Customer | 138+171 | Sales/Admin | Customer ID, contact person, external customer ID mapping |
| Product | 133+173 | Production Planning | Product ID, BOM, external product code |
| Employee | 138+178 | HR/Admin | Employee ID, contact info, affiliated site |
| Calendar | 156+170 | Production Ops | Shift (Day/Night) schedules |
| Work Order | 216+260+679 | Field | Work order lifecycle + timeline |
Customer Screen (/customer/index)
Top Tools
👑 고객 [사이트 ▼] [조회] [↻] [➕ 고객 추가]
| Control | Description |
|---|---|
Site Selector (site_id, 200px) | Registered sites. One is always selected |
| Search / Refresh | Apply search / Refresh screen |
| Add Customer | Go to form screen (addCustomer()) |
List Table (10 Columns)
| Column | Width | Description |
|---|---|---|
| Site ID | 120px | Domain badge (Click to move to asset tree) |
| Customer ID | 120px | Domain badge (CUSTOMER type) |
| Customer Name | Auto | Click to move to edit screen |
| Contact Person | 100px | manager_name |
| Contact Email | 200px | manager_email |
| Contact Phone | 200px | manager_phone |
| External Customer ID | 150px | ID badge for mapping to external systems (MES/ERP) |
| Registration Date | 150px | yyyy-MM-dd HH:mm:ss |
| Last Modified Date | 150px | Time of last modification |
| Action | 80px | 🔧 Edit / 🗑 Delete |
Form (form.jsp Main Inputs)
| Input | path | Description |
|---|---|---|
| Site | site_id (Selector, for new registration) | Site to which the customer belongs |
| Customer ID | customer_id | Only alphanumeric/_ allowed |
| Customer Name | customer_name | Human-identifiable name |
| Contact Name·Email·Phone | manager_name/manager_email/manager_phone | Contact metadata |
| External System | external_system | "e.g., SAP (Optional)" — System that issued the external customer ID (up to 50 chars). Identified as a pair with the external customer ID |
| External Customer ID | external_id | "ERP Customer ID (Optional)" — Customer ID within that system |
| Description | description | Memo |
If an external customer ID exists, external system payloads can be automatically mapped at the
flow_create_customernode in Flow.
Product Screen (/product/index)
List Table (Main Columns)
| Column | Description |
|---|---|
| Site ID | Domain badge |
| Product ID | Domain badge (PRODUCT) |
| Product Name | Edit screen on click |
| Product Category | Category classification (e.g., Home Appliance, Auto Parts) |
| Unit (UOM) | Unit of measure (EA/KG/L, etc.) |
| External Product ID | (Optional) For external system mapping |
| Reg Date·Mod Date·Action | Common |
Form Main Inputs
| Input | path | Description |
|---|---|---|
| Product ID | product_id | Domain identifier |
| Product Name | product_name | — |
| Product Category | category | — |
| Unit | uom | Unit code |
| External System | external_system | "e.g., SAP (Optional)" — System that issued the external product ID (up to 50 chars). Identified as a pair with the external product ID |
| External Product ID | external_id | "ERP Product ID (Optional)" |
| Description | description | — |
Employee Screen (/employee/index)
List Table (Main Columns)
| Column | Description |
|---|---|
| Site ID | Domain badge |
| Employee ID | Domain badge (EMPLOYEE) |
| Name | Edit screen on click |
| Affiliated Dept | Department information |
| Position | — |
| Email·Phone | Contact info |
| Reg Date·Mod Date·Action | Common |
Form Main Inputs
| Input | path | Description |
|---|---|---|
| Employee ID | employee_id | Domain identifier |
| Name | employee_name | — |
Affiliation (org_id) | org_id | Affiliated site/organization (falls back to site_id if omitted) |
| Dept·Position | department / position | — |
| Email·Phone | email / phone | — |
Calendar Screen (/calendar/index)
The Calendar follows the same 2-panel layout as Work Orders: Timeline + Data List.
Top Search Area
📅 근무표 [기간] [사이트 ▼] [유형 ▼] [건수 ▼] [조회] [↻] [➕ 이벤트 추가]
시프트 캘린더 / 이벤트 일정 관리
| Control | Width | Description |
|---|---|---|
Period (search_time) | Wide | Date-time range (Calendar picker) |
Site (site_id) | 150px | Registered sites. One is always selected |
Type (target_type) | 140px | All types + registered type codes (e.g., DAY/NIGHT/HOLIDAY) |
Count (limit) | 140px | Recent 50/100/200/300/500/1,000 cases |
| 🔍 Search | Red Primary | Reload with above conditions |
| ↻ Refresh | Gray + Rotate Icon | — |
| ➕ Add Event | Red Primary | Form for registering new shifts/events |
Timeline Panel
Same controls as Work Order. Panel header aid: "Shift / Event distribution by time interval".
| Quick Range | Action |
|---|---|
| 10m / 30m / 1h / 6h / 12h / All | 6 buttons — Highlighted when active (Default: "All") |
Shifts are displayed as color bars on the timeline (data_timeline). Colors vary based on shift status (cal-status-* full-color gradient badge).
Data List Table (9 Columns)
Panel header aid: "Searched shift / event list".
| Column | Width | Display |
|---|---|---|
| Status | 90px | Full-color gradient cal-status-* badge — UPCOMING(Blue) / PROGRESS(Green) / DONE(Gray) |
| Calendar ID | 200px | Domain badge (CALENDAR) |
| Site ID | 140px | Domain badge |
| Equipment ID | 140px | Domain badge (if selected) |
| Type Code | 120px | DAY/NIGHT/HOLIDAY/SETUP, etc. |
| Start Time | Auto | Shift start date-time |
| End Time | Auto | Shift end date-time |
| Registration Date | 160px | Registration time |
| Action | 80px | 🔧 Edit / 🗑 Delete |
Form Main Inputs
| Input | path | Description |
|---|---|---|
| Shift ID | calendar_id | — |
| Shift Name | calendar_name | — |
| Type | calendar_type | DAY/NIGHT/HOLIDAY/SETUP, etc. |
| Start/End | start_time / end_time | — |
| Repeat Pattern | (Mon/Tue/Wed.../Sun) | Activation by day of week |
| Description | description | — |
Work Order Screen (/order/index)
The core screen managing the entire work order lifecycle (Registration, Start, Pause, Resume, End, Abort).
Top Search Area
💼 워크오더 [기간 ▭▭▭▭] [사이트 ▼] [검색...] [상태 ▼] [건수 ▼] [조회][↻] [➕ 워크오더 추가]
| Control | Width | Description |
|---|---|---|
Period (search_time) | 280px | Start~End (Centered, bold) |
Site (site_id) | 150px | Registered sites. One is always selected |
Search (search_value) | 200px | placeholder: "Search ..." — Work order ID, title keywords |
Status (search_status) | 120px | All/Wait/In Progress/Paused/Done/Aborted/Delayed/Canceled |
Count (limit) | 130px | 50/100/200/300/500/1,000 |
| Search / Refresh | Red | search() / refresh() |
| Add Work Order | Red + ➕ | To form screen (addOrder()) |
Hidden Fields
The top search form contains hidden fields used when arriving from external screens (Equipment, Customer, Employee, Product, etc.): shift_id, order_id, asset_id, employee_id, customer_id, product_id. These are automatically filled when viewing work orders for a specific external resource.
Timeline
Panel header: "Timeline — Work Order Progress by Time Interval" + 6 range buttons on the right.
| Quick Range Button | Action |
|---|---|
| 🕗 10m ago | 10 minutes from current |
| 30m ago | 30 minutes from current |
| 1h ago | 1 hour from current |
| 6h ago | 6 hours from current |
| 12h ago | 12 hours from current |
| All Period (Default) | Entire search period |
The selected range button is highlighted as active. This follows the same control pattern as Diagnosis, Log, and Flow screens.
In the timeline area (data_timeline), work orders are displayed as full-color gradient bars (t-box-2- badges)* on the time axis. Each bar is colored by status (see 7 Work Order Statuses below). Clicking a bar moves to the Work Order Details screen.
Data List Table
Panel header aid: "Searched work order list".
┌────────────────────────────────────────────────────────────────────┐
│ 상태 │ 워크오더 ID │ 설비 ID │ 제목 │ 목표/실적 │ OEE │ 시작/종료 │ 등록일 │ 액션 │
└────────────────────────────────────────────────────────────────────┘
| Column | Width | Description |
|---|---|---|
| Status | 100px | Full-color gradient badge (wo-status-* 7 types — see 7 Work Order Statuses) |
| Work Order ID | 250px | Domain badge |
| Equipment ID | 150px | asset_id (Domain badge) |
| Title | Auto | Work order title |
| Target / Actual | 180px | Planned Qty / Actual — Displayed with unit symbols (e.g., 1,250.5 kg). Scrapes are the sum of Waste + Rework. See Quantities and Units below. |
| OEE | 90px | OEE (%) per work order |
| Work Order Start/End Time | 150px | Two lines — Start and End date-time |
| Registration Date | 150px | Registration time |
| Action | 150px | ▶ Start / ⏸ Pause / ⏹ End / 🚫 Abort / 🔧 Edit / 🗑 Delete |
7 Work Order Statuses
Statuses are displayed as wo-status-* full-color gradient badges, and the same colors are applied to the timeline bars.
Delayed (DELAY) and Canceled (CANCEL) are calculated by the screen based on time and are not stored as data. The stored statuses are Wait, In Progress, Paused, Done, and Aborted.
Therefore, these two cannot be changed via buttons. To clear "Delayed", start the order. To clear "Canceled", push back the scheduled end time. These will not be found in API or DB as DELAY.
| Code | Label | Gradient Color | Description |
|---|---|---|---|
WAIT | Wait | Slate Gray | Order where the start time has not yet arrived |
START | In Progress | 🟢 Dark Green | Currently operating after pressing the Start button |
PAUSED | Paused | 🟠 Orange | Order paused during progress (can be resumed or ended) |
END | Done | 🔵 Deep Blue-Gray | Order processed as ended |
ABORTED | Aborted | 🔴 Dark Red | Order abnormally terminated during progress |
DELAY | Delayed | 🟡 Yellow | Order that has not started despite the start time passing |
CANCEL | Canceled | ⚪ Light Gray | Order where the end time passed without starting |
Screen Status Determination Priority
The stored status takes precedence; time-based determination occurs only when the stored status is «Wait».
저장된 상태가 진행중·일시중지·완료·비정상종료 → 그대로 표시
그 외(대기) → 지금 시각으로 판정
종료 예정 시각이 지났으면 → 취소
시작 예정 시각이 지났으면 → 지연
둘 다 아니면 → 대기
Note these two real-world behaviors:
- Paused orders continue to appear as "Paused" even after the end time has passed. This is because the stored status overrides the time. Do not assume a quiet screen is normal; track paused orders past their period.
- Canceled is determined before Delayed. Orders where both start and end times have passed skip "Delayed" and appear immediately as "Canceled".
For color mapping, refer to Status Code Definitions.
Work Order Help
An operation guide box is displayed at the bottom of the screen.
❓ Work Order Help The Work Order menu allows management of registration, starting, ending, and deletion of production work orders.
- Wait — Order where the start time has not yet arrived.
- In Progress — Order currently operating after pressing the Start button.
- Paused — Order paused during progress. Can be resumed or ended.
- Delayed — Order that has not started despite the start time passing.
- Canceled — Order where the end time passed without starting.
- Done — Order processed as ended.
- Aborted — Order abnormally terminated during progress.
- Up to 1,000 orders within the search period are displayed in the timeline and list.
Work Order Add/Edit Form
Access this screen via the top Add Work Order button or the row's 🔧 Edit button.
1) Site fieldset (New registration only)
| Input | path | Description |
|---|---|---|
| Select Site | site_id (350px Selector) | Reloads asset/employee list for that site upon change |
In edit mode (mode='U'), this is maintained as a hidden field.
2) Work Order fieldset
| Input | path | Description |
|---|---|---|
| Work Order ID | order_id (400px) | Only alphanumeric/_ allowed |
| Work Order Name | order_name (600px) | Required — Human-readable name. Will not save if empty or whitespace only |
| Priority | priority (200px Selector) | 1 Emergency / 2 High / 3 Normal (Default) / 4 Low — B2MML Priority integer; smaller is higher |
3) External System Integration fieldset
| Input | path | placeholder |
|---|---|---|
| External Work Order ID | external_id (400px) | "ERP/MES Work Order ID (Optional)" — Identified as a pair with the system name (external_system). System name is entered via V5 API (MES Integration) |
| Customer PO ID | customer_po_id (400px) | "Customer Purchase Order ID (Optional)" |
| LOT Number | lot_number (300px) | "LOT/Batch Number (Optional)" |
| BOM ID | bom_id (300px) | "BOM ID (Optional)" |
4) Period fieldset
| Input | name | Width | Description |
|---|---|---|---|
| Work Order Start | dp_planned_start_timestamp | 250px | placeholder: 2023-01-02 09:00 — Format yyyy-MM-dd HH:mm:ss |
| Work Order End | dp_planned_end_timestamp | 250px | placeholder: 2023-01-03 18:00 |
If start/end times are in the past,
WAIT→DELAYauto-transitions. If not started by the end time, it auto-changes toCANCEL.
5) Equipment and Worker fieldset
| Input | path | Description |
|---|---|---|
| Equipment ID | asset_id (300px) | Autocomplete — Equipment assets of the site |
| Employee ID | employee_id (300px) | Autocomplete — Employees of the site |
6) Customer and Production Product fieldset
| Input | path | Description |
|---|---|---|
| Customer ID | customer_id (300px) | Autocomplete |
| Product ID | product_id (300px) | Autocomplete |
| Planned Qty | planned_quantity (200px, Right-aligned) | Required, value > 0. Quantity to produce. For unit counts (EA, pc, unit, box, set), integers are used; others allow up to four decimal places. |
| Unit | unit_of_measure (Selector) | Required. UN/ECE Rec 20 allowed list — see Quantities and Units. Selecting a product defaults to the product's base unit (otherwise EA). Actuals, calibrations, and scrap records are all received in this unit. |
| Unit Production Time [MS] | time_per_unit_in_ms (200px, Right-aligned) | Time to produce one unit (milliseconds) — Used for OEE anomaly time calculation |
7) Description and Notes fieldset
| Input | path | Description |
|---|---|---|
| Description | description | Free text |
| Notes | note (Optional) | Operator memo |
Quantities and Units
Work order quantities are treated as a bundle of value and unit (ISA-95 / B2MML Quantity). The unit is selected when creating the work order, and all actuals, calibrations, and scrap records for that order are received in that unit. Unit conversion is not performed — values in different units are rejected.
| Unit Code | Screen Symbol | Input |
|---|---|---|
EA · H87 · C62 | EA · pc · unit | Integer (Count) |
BX · SET | box · set | Integer (Number of boxes/sets) |
KGM · GRM · TNE | kg · g · t | Up to four decimal places |
LTR · MLT · MTQ | L · mL · m³ | Up to four decimal places |
MTR · MTK | m · m² | Up to four decimal places |
- Unit symbols are always attached — EA is not omitted. One space between number and symbol:
25,920 EA,1,250.5 kg. - Symbols are language-independent. Even on Korean screens,
EAis used instead of «개». - When writing both, such as «Good / Planned», the unit is written once after the denominator:
2,671 / 25,920 EA. In large number rows, symbols appear as small subscripts. - Period KPIs that sum multiple work orders only aggregate quantities when the unit is identical. If units are mixed, they are shown by unit instead of a total sum — ratios (OEE, Availability, Performance, Quality) remain unaffected.
- Value per unit in EMS includes the denominator unit:
kWh/EA,kWh/kg. - Work orders created before the upgrade are all
EA.
Waste · Rework · Scrap
Scrapes are divided into Waste (discarded, ISO 22400 SQ) and Rework (fixed, RQ). The screen distinguishes these by term.
| Term on Screen | Meaning | Location |
|---|---|---|
| Scrap | Sum of Waste + Rework | Good/Scrap row in work order list, summary info table, production panel. If rework exists, details are attached: 14 kg (폐기 12.75 · 재작업 1.25) |
| Waste | Waste only | Column in production history (by hour) table, second field in quantity correction dialog, correction footnote («Corrected — Measured good ..., Waste ...») |
| Rework | Rework only | Scrap details, correction footnote «Including Rework N» |
- PLC-detected scrapes are counted as Waste since the disposition is unknown. Rework occurs only in scrap records where the disposition is selected as
REWORK. - Quantity correction fixes Good and Waste. Rework is left as a scrap record, not a correction.
- Quality (Q) is Good ÷ Production, so rework also reduces quality. For API field names, see Order Service — Waste and Rework.
Work Order Details Screen (/order/view/{order_id})
Enter this screen by clicking a work order ID or row in the work order list. The screen consists of a col-lg-9 left side (main panels) + col-lg-3 right side (work order meta + calendar).
Top — Page Header
💼 워크오더 | {order_id} [← 목록] [↻ 새로고침]
{site_id} / {asset_id} / {product_id} / {customer_id}
Identification info (Site, Equipment, Product, Customer) allows immediate identification of the work order in one line.
Left ① Production Progress Panel (Standalone)
Top of the screen — Large progress percentage/bar + 3 meta fields. 📊 ISO Analysis button on the right of the panel header.
┌── 생산 진행률 ──────────────────────────────────────────┐
│ │
│ 78% 생산량: 1,560 EA │
│ ████████████░░░░ 목표: 2,000 EA │
│ 잔여: 440 EA │
└───────────────────────────────────────────────────────┘
| Area | Display |
|---|---|
Achievement Rate (side_prod_rate) | Large % number + progress bar |
Production Volume (side_prod_good) | Cumulative good quantity |
Target (side_prod_target) | Planned quantity (with unit symbol) |
Remaining (side_prod_remaining) | Target − Production Volume |
Left ② Summary Information Panel — 7 Lifecycle Action Buttons
The following buttons are displayed as a group on the right of the panel header. Activation/deactivation automatically switches based on work order status.
| Button | Action | Activation Condition |
|---|---|---|
| ▶ Start | startOrder() | WAIT status |
| ⏸ Pause | pauseOrder() | START status |
| 🔄 Resume | resumeOrder() | PAUSED status |
| ⏹ End | endOrder() | START/PAUSED status |
| ❌ Abort | abortOrder() | START/PAUSED status |
| 📅 Register Planned Stop | openPlannedStopDialog() | Always active |
| 🔧 Edit (Icon only) | editOrder() | Always active |
The last retrieval reference time (
last_refresh_time) is displayed in small text in the panel header label area.
Summary Information Table (5 Columns)
| Column | Display |
|---|---|
| Current Status | Color badge (WAIT/START/PAUSED/END/ABORTED/DELAY/CANCEL) — Full-color gradient tone |
| Achievement Rate | Actual ÷ Target (%) |
| Good | Good quantity (Work order unit) |
| Scrap | Scrap sum = Waste + Rework (Work order unit). If rework exists, (폐기 … · 재작업 …) details are attached |
| Target | Planned quantity (Work order unit) |
Left ③ OEE Panel (Standalone)
OEE, RAM, and EMS were previously grouped, but OEE is now a standalone panel. Four card stats are displayed as large numbers + sparklines + delta compared to the previous day.
| Card | Display |
|---|---|
| OEE | Overall Efficiency (%) — Availability × Performance × Quality |
| Availability | (%) |
| Performance | (%) |
| Quality | (%) |
Clicking each card moves to the corresponding KPI tab in ISO Data and Analysis.
Left ④ Hourly OEE Table (12 Columns)
OEE snapshots for every hour during the work order. Panel header sub-text: "Production volume · OEE metric history by hour".
| Column | Width | Description |
|---|---|---|
| Time | 100px | Time interval |
| Equipment Status | 100px | RUN/IDLE/STOP/FAULT, etc. |
| Total | Auto | Total production for that hour |
| Good | 80px | Good quantity |
| Waste | 80px | Waste quantity for that hour — This table's rows do not include rework, so «Waste» is used instead of «Scrap» |
| Operating Time | 120px | In minutes |
| Down Time | 120px | In minutes |
| OEE | 70px | Overall Efficiency (%) |
| Availability | 70px | (%) |
| Performance | 70px | (%) |
| Quality | 70px | (%) |
Left ⑤ ISO Data Tab — OEE / RAM / EMS
A 3-tab panel has been separated below the standalone OEE panel (tab-content-as-panels pattern). The tab body displays each panel.
| Tab | Icon | Display |
|---|---|---|
| OEE | 🎚 | OEE KPI trend table (oee_kpi_stats_table) — Availability·Performance·Quality by hour |
| RAM | 🔧 | RAM statistics table (ram_stats_table) — MTBF·MTTR·Availability·Reliability·Maintainability |
| EMS | ⚡ | EMS statistics table (ems_stats_table) — Energy consumption·CO2 emission·Peak power |
An hourly trend chart (line/bar) is displayed above the table in each tab.
If no data exists, "No data to display" is shown in each tab. For detailed metric meanings, refer to ISO Data and Analysis — OEE · RAM · EMS.
Right ① Work Order Info Panel (ds-dl)
All input items from the Work Order Form are displayed as a definition list (Work Order Name, Priority, External ID, Period, Equipment, Employee, Customer, Product, etc.). Domain IDs are all color badges — click to move to the respective domain screen.
Right ② Calendar Panel
Shift information applied during the work order period. Includes a button to enter the Calendar management screen.
Planned Stop Registration Dialog
Opened via the 📅 Register Planned Stop button in the summary panel. Registering planned stops such as lunch or periodic inspections excludes them from the Availability calculation in OEE.
| Input | Description |
|---|---|
| Start / End Time | Stop interval |
| Reason Code | Lunch/Meeting/Periodic Inspection/Other |
| Memo | Additional description (Optional) |
ISO Analysis
The ISO > ISO Analysis in the integrated menu moves to a separate analysis screen (/analysis/index). Here, detailed KPI analysis based on ISO 22400 can be viewed and used alongside the ISO Data and Analysis (OEE/RAM/EMS) screen.
Usage Scenarios
| Scenario | Procedure |
|---|---|
| New Customer Reg + First Work Order | Add Customer → Add Product → Add Work Order (Map external order ID) |
| Auto-reflect Shift Change | Register shift in Calendar → Map shift ID in Work Order → Auto-start based on shift time |
| External ERP Sync | Use flow_jdbc_poll + flow_create_work_order in Flow to auto-register external PO as work order |
| Line Isolation due to Quality Issue | 🚫 Abort work order → Enter ABORTED + abort_code |
| Start Delay Tracking | Search by status=DELAY → Analyze delay reason → Notify operator |
| OEE Evaluation | Compare OEE column of ended work order + OEE tab in ISO Data and Analysis |
FAQ
Q. The start time has passed, but it doesn't change to In Progress. A. Auto-start requires a registered shift or automation flow. Manual start is possible via the ▶ Start action button in the work order row.
Q. What is the difference between Aborted (ABORTED) and Canceled (CANCEL)?
A. Aborted occurs when an order is forcibly terminated during progress, while Canceled occurs when the end time passes without the order ever starting.
Q. Do I have to enter the external work order ID, customer PO ID, LOT, and BOM? A. All are optional. If it is a one-time task not integrated with an external system, you may leave them blank.
Q. How do I determine the Unit Production Time (MS)?
A. It is the ideal cycle time to produce one unit (milliseconds). Example: 10s/unit → 10000. This value is used for OEE Performance calculations.
Q. How is OEE calculated for a paused work order? A. Pause time is excluded from operating time and reflected in Availability. However, downtime accumulates by the hour.
Q. I want to use a Korean name for the work order, but the ID only allows alphanumeric/_.
A. The Work Order ID is a system identifier and only allows alphanumeric/_. Enter the Korean name in the Work Order Name field to have it displayed across the screen.
Q. Autocomplete is not working. A. Autocomplete searches for assets, employees, customers, and products only after a site is selected. Please select a Site first.
Q. Work orders outside the search period are not visible. A. This is normal behavior. The screen displays a maximum of 1,000 orders within the search period. For older work orders, increase the period or use daily comparison in the Daily Statistics screen.
Q. What is the difference between a customer's external ID and a work order's external order ID? A. The Customer's External ID is the external system identifier for the customer themselves; the Work Order's External Order ID is the external system identifier for that specific work order (order).
Related Screens
- Dashboard — Today's work order count and donut chart
- Equipment — View work orders for a specific equipment upon clicking its card
- ISO Data and Analysis — OEE/RAM/EMS analysis by work order
- Daily Statistics — Work order aggregation by site and date
- Flow — Auto-issuance and status transition automation for work orders
- Status Code Definitions — 7 status colors
- Factory Management — Asset, customer, product registration and asset tree